SmartConnect is a cloud-hosted ISS management service for mobile fleets. Your DVRs continue recording on the vehicle while IDIS manages the platform infrastructure, updates, monitoring, reporting, and storage administration.
SmartConnect extends IDIS mobile systems to a secure cloud-hosted ISS environment. It preserves the reliable recording architecture already on your vehicles while reducing the IT resources required to support your video management system.
Your vehicle DVR remains the primary recording system, helping preserve video through changing mobile network conditions.
SmartConnect provides cloud hosting, software updates, storage management, and reporting visibility through an IDIS-hosted service.
Operations teams continue using familiar workflows while reducing the IT effort required to maintain servers, software, and video management systems.
Modernize mobile video management while keeping proven vehicle recording in place.
Add vehicles and users without building additional on-premises capacity at the same pace.
Supplement your internal IT resources with an IDIS-hosted platform that minimizes the need to maintain additional servers and software.
Reduce capital expenditures, simplify budgeting, and minimize costly server refresh cycles with a predictable subscription model.
SmartConnect turns platform management into a service so your organization can direct more time, budget, and attention toward transportation, safety, and investigations.
Eliminate the need for dedicated video management servers and reduce on-premise hardware investments.
Reduce capital expenses while avoiding ongoing investments in customer-managed hosting environments.
Spend less time maintaining servers and software and more time supporting transit operations.
Keep your SmartConnect environment current without requiring your IT team to manage software updates.
Cloud hosting, software updates, storage management, and platform maintenance are included as part of the SmartConnect service.
Subscription licensing simplifies planning and helps reduce unexpected IT expenses.
Bring fleet users, devices, reports, and operational visibility together in one platform.
Deploy without investing in additional servers or expanding internal IT resources.
Add vehicles and users as your fleet grows without significantly increasing IT workload.
Keep your team focused on fleet operations, passenger safety, and investigations—not managing additional IT systems.
Best for organizations that want direct ownership and have the IT resources to manage the environment.
Best for organizations that want to reduce infrastructure ownership, simplify growth, and gain ongoing platform support.
Find critical video faster. Manage every clip with confidence.
The ISS Clip Archive gives transit teams one streamlined interface for requesting, organizing, reviewing, and securely sharing important video.
Clips can be requested manually or generated automatically from configured events, then transferred through cellular connectivity or depot Wi-Fi. Searchable tags, descriptions, retention controls, access permissions, notifications, and chain-of-custody tracking help keep evidence secure.
Clear fleet insight from one centralized view.
The SmartConnect Dashboard brings essential cloud-service information together in an easy-to-understand customer portal.
Authorized users can review cloud storage capacity, data usage, egress activity, subscription details, account activity, and configurable notification thresholds. Exportable reports and activity logs provide greater visibility, helping organizations manage resources.
Complete incident playback without additional software.
IDIS MobilePlayer makes exported vehicle video easier to review and share by including a self-contained player with the downloaded file.
Users can review synchronized footage from multiple camera angles, follow event markers and GPS information, and capture snapshots for documentation. The result is a portable, investigation-ready video package.
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